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Email: info@jaycole.com

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Privacy Policy

Privacy Policy

Last updated: March 10, 2025

This Privacy Policy describes how Jay Cole Travel LLC, doing business as Jay Cole Cruising & More™ (“we” or “us”) collects, uses, and shares your personal information when you use our website jaycole.com and any of our subdomains (the “Website”).

Topics:

Personal Information We Collect

When you visit the Website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, we collect information on pages viewed, referral sources, and interactions with the Website. We refer to this as Device Information.

We collect Device Information through:

  • Cookies – Data files stored on your device that include unique identifiers.
  • Log Files – Track actions occurring on the Website and collect data such as IP address, browser type, ISP, referring/exit pages, and timestamps.
  • Web Beacons, Tags, and Pixels – Electronic files used to record browsing behavior.

We also collect information that you provide directly, referred to as Provided Information, when you:

  • Register online or place an order.
  • Complete a survey or provide feedback.
  • Subscribe to our newsletter or request a free resource.
  • Submit an inquiry or fill out an intake form.

Provided Information may include:

  • Personal details (name, email, phone number, etc.).
  • Billing details (billing/shipping address, payment information, etc.).

When we refer to Personal Information in this policy, we mean both Device Information and Provided Information.

How We Use Your Personal Information

We use Provided Information to:

  • Fulfill orders and process payments.
  • Communicate with you.
  • Screen for fraud and security risks.
  • Provide marketing communications based on your preferences.

We use Device Information to:

  • Optimize our Website through analytics and marketing insights.
  • Detect fraud and security risks.
  • Track affiliate referrals for commission purposes.

How We Share Your Personal Information

We Do Not Sell Personal Information

We do not sell, trade, rent, or otherwise transfer your personal information to third parties for their direct marketing or commercial purposes. Any data shared with third-party providers is strictly for the purpose of operating our business, processing transactions, or delivering services as described in this Privacy Policy.

We may share your Personal Information with third parties to help us operate our business:

  • Google Analytics – To understand Website usage (Learn more).
  • Payment Processors – Securely process transactions.
  • Email & Marketing Providers – Manage communications and campaigns.
  • Fraud Prevention Tools – Enhance Website security.
  • Affiliate Tracking Software – To facilitate commission payments.
  • Client Management Systems – To track and communicate with potential clients.

We may also share information to comply with legal requirements, subpoenas, or to protect our rights.

How We Store Your Data

We process and store your data using the following providers:

Each provider has its own privacy policy regarding data security and physical server locations.

We use commercially reasonable security measures to protect your information, but no online transmission is completely secure. You submit your data at your own risk.

We retain your personal information until you request deletion.

Email Marketing

By purchasing from us, downloading resources, or subscribing to our emails, you consent to receive communications including newsletters, promotions, and updates. We are not responsible if our emails are blocked or marked as spam.

You may unsubscribe at any time, but doing so may prevent you from receiving important updates.

Behavioral Advertising

We use your Personal Information to provide targeted advertising. For more details, visit the Network Advertising Initiative (Learn more).

You can opt-out of targeted advertising:

Additionally, opt out via the Digital Advertising Alliance: Opt-Out Portal

Your Data Protection Rights

If you are a European resident, you have the right to:

  • Access your personal data.
  • Request correction, updating, or deletion of your information.
  • Restrict or object to processing.
  • Transfer your data to another organization.

We process information to fulfill contracts and pursue business interests. Your data may be transferred outside of Europe, including to Canada and the United States.

Third-Party Websites

Our Privacy Policy applies only to our Website. We are not responsible for the privacy practices of third-party sites linked to or from our Website. Please review their policies separately.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for legal/regulatory reasons. The Last Updated date at the top will indicate the most recent revision.

Changes take effect immediately upon posting.

Complaints

If you have concerns about our use of your Personal Information, please contact us.

  • European Union residents may file complaints with their local data protection regulator.
  • California residents may contact the Complaint Assistance Unit of the California Department of Consumer Affairs:
    • Address: 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834
    • Phone: (800) 952-5210 or (916) 445-1254

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, contact us:

📧 Email: privacy@jaycole.com
📞 Phone: 929-601-2665
🏢 Mailing Address:
Jay Cole Cruising & More
484 W 43rd St, 29T
New York, NY 10036